Privacy Policy

1. Information We Collect

Information you provide

When you submit an inquiry or otherwise contact us, we may collect:

• your name, company name, business email address, country, and market;
• product interests, sourcing route, expected quantity, customization requirements, and message content; and
• any other information you voluntarily provide.

Please do not submit sensitive personal information through our inquiry forms.

Information collected automatically

When you use the website, we and our service providers may automatically collect limited technical and usage information, including:

• IP address, browser type, device type, operating system, and approximate location;
• pages viewed, referring pages, links clicked, and time spent on the website; and
• cookie identifiers and similar technical data.

2. How We Use Information

We may use information to:

• respond to inquiries and provide product, quotation, sampling, production, and OEM/ODM information;
• communicate about potential or existing business relationships;
• operate, maintain, secure, and improve the website;
• understand website usage and measure performance;
• prevent fraud, misuse, or security incidents; and
• comply with applicable legal, regulatory, accounting, or contractual obligations.

Where applicable, we rely on steps taken at your request before entering into a contract, performance of a contract, our legitimate business interests, your consent (including consent to non-essential cookies), or compliance with legal obligations.

3. Cookies and Analytics

We use necessary cookies to operate the website. With your consent where required, we may also use analytics cookies.

The website uses Google Analytics 4 to help us understand how visitors use the website. Google Analytics may use cookies or similar technologies and process information such as device and browser data, approximate location, pages viewed, and interaction events. Google Analytics commonly uses the _ga cookie to distinguish users and sessions.

You can manage your cookie preferences through the cookie banner or settings available on the website. You may also control cookies through your browser. Disabling some cookies may affect website functionality.

Learn more about how Google processes information from sites using its services: Google Partner Sites Privacy Information. Please also see our Cookie Policy.

4. How We Share Information

We do not sell or rent personal information. We may share information only as reasonably necessary with:

• website hosting, maintenance, security, email, form-processing, analytics, and other technical service providers;
• professional advisers, insurers, banks, logistics providers, or business partners when needed for a requested transaction or business relationship;
• competent authorities where disclosure is required by law or necessary to protect legal rights; and
• a successor entity in connection with a merger, restructuring, asset transfer, or similar business transaction.

Service providers are permitted to process information only for the relevant services and subject to appropriate obligations.

5. International Data Transfers

QYQ Socks is based in China and serves international business customers. Information may therefore be processed in China or other countries where our service providers operate. These countries may have different data-protection laws from your country. Where required, we take reasonable steps to use appropriate contractual or other safeguards for international transfers.

6. Data Retention

We retain inquiry and business-contact information only for as long as reasonably necessary to respond, manage the potential or existing business relationship, resolve disputes, and meet legal or accounting requirements.

As a general guideline, unanswered or inactive inquiry records may be reviewed for deletion after 24 months. Records connected with quotations, samples, orders, payments, shipping, warranties, or disputes may be retained longer where reasonably necessary or legally required. Analytics data is retained according to our Google Analytics configuration.

7. Your Rights and Choices

Depending on your location and applicable law, you may have rights to:

• request access to personal information we hold about you;
• request correction or deletion;
• request restriction of, or object to, certain processing;
• request data portability where applicable;
• withdraw consent at any time where processing is based on consent; and
• lodge a complaint with an appropriate data-protection authority.

These rights may be subject to legal exceptions. To make a request, contact us through the Contact Us page. We may need to verify your identity before responding.

8. Data Security

We use reasonable administrative, technical, and organizational measures intended to protect information. However, no online system or transmission method can be guaranteed to be completely secure.

9. Children’s Privacy

This website is intended for business users and is not directed to children. We do not knowingly collect personal information from children.

10. Third-Party Links

The website may contain links to third-party websites. Their privacy practices are governed by their own policies, and we are not responsible for those practices.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised “Last updated” date.

12. Contact Us

Zhuji Youqu Apparel Co., Ltd.
QYQ Socks
Zhuji, Zhejiang, China

For privacy questions or requests, please email sales@qyqsocks.com or use our Contact Us page.